BACKUP TECHNICIAN 

I’ve been in the office equipment industry since 1967.  I have worked for several major

equipment companies, SCM, and Royal typewriter co. (now Konica) as western U.S.

    troubleshooter, dealer division.  I have worked as service manager for several copier dealers

 in southern California. In 1985 started and operate, an independent copier company,

          known as Total Copy Service. I’ve been factory trained on many models of many manufacturers,

            Sharp, SCM, Royal, Mita, Konica, Panasonic, Ricoh, to name a few, and have been the instructor

          for some of this equipment, on several occasions.  I’ve worked on many models, analog, digital,

             some color, of almost all Manufacturers.  General service of copiers is almost basic. When codes

           or specifics are needed, I use an independent publication to retrieve most needed information. 

I also can perform general service for fax and printers.

 What I am offering your company is wholesale service,

    at your shop, or at your customer locations, to assist when the call load is high,

techs are on vacation, or out with illnesses. 

I will represent you and your company,

using your procedures, forms, and invoices.

  I come from the era when a handshake was as good as your word,

 and business ethics, honesty, and integrity meant everything. 

These ideals are, and have been, how I conduct business.

The next few pages details this proposal and the area I work in.

The advantages to wholesale service for your company are is no need to

provide insurance, a set salary, scheduled raises, paid vacation time, nor any

other benefit packages that apply to a full time employee.

     The territory in which I now operate business is Orange County, and the South LA County.  

I offer wholesale service for you at your shop or in the field @ $45.00 per hour. 

                I do not charge for mileage, instead  I start the clock from my office in Cypress, or my last location,

 whichever is nearest to your client.  This is approximately equivalent to 25 miles is ½ hour.

              There is no time charge from the last call to my office unless the mileage exceed 35miles, then I add

             ½ hour to my time.  I will provide a time sheet on a weekly basis, unless otherwise requested. 

             To protect your company’s client integrity, and also protect me, I will sign a non-competing letter

                detailing the protection against the “theft” of clients, parts and supplies, or other properties of your

               company.  This has always been a very important agreement between two parties in our industry.

 I would expect the same if your company was servicing TOTAL COPY  customers.  As an

                independent agent, an agreement like this is necessary for our customer base protection. 

In the “old days”, trust and a handshake was as good as a man’s word. 

              This is, and always has been my philosophy but, a written agreement doesn’t hurt.     

      I'm factory trained on many types of copiers.  The newer models are listed below.   

         SHARP AR-M355/455 (never worked on them in the field)

            SHARP AR-BC320 COLOR (again, never worked on them in the field)

            PANASONIC DP-60xx series machines

            RICOH DIGITAL

            MITA (older machines)

            ROYAL/KONICA (older machines)

   Equipment I service

            PANASONIC ANALOG, FP-77xx, 78xx series copiers

            PANASONIC DIGITAL, FP250, 350, 355. 450, 455, 600, 605

            PANASONIC DIGITAL DP1810, 2000, 2500, 3000, 35XX, 45XX, 60XX

            PANASONIC FAX most UF series machines

            CANON PC copier models and some faxes

            SHARP most models of AR’S AL’S, SF’S, SD’S AND Z (before 2004 except for those listed above)

            SOME SHARP FO FAXES

            TOSHIBA BD series copiers, DP5570 to DP8070 (E-STUDIO equivalents)

            E-STUDIO 230 to 450.

            COPYSTAR CS1500, 1810, 2050, 1620, 1635, most small models                           

            MITA (most older than 2000)

            MINOLTA (older analog machine models)

            RICOH (older analog machine models)

            OKIDATA COLOR PRINTERS 7200, 7400, 5510 etc.

          I've worked on many more makes and models, but those are probable no longer in service.  I've

      done some limited networking.  I use the Intrevia guides for codes on most copiers. 

The   newer machines I would need a copy of their code sheets and how to access the service mode.

  I am capable of performing minor service and repair on any copier.  Complicated problems

    may require assistance from one familiar with that model.  I would also be available to train

            anyone who would like to know equipment I work on.  Faxes and printers for minor repairs and service.

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